Automatic Translation of Terms and Conditions
The german version of the Terms & Conditions is valid
These general terms and conditions (GTC) are the basis for any contracts regarding services between BEYOND HEALTH GmbH and its team (hereinafter referred to as "BEYOND MASSAGE") and the customer. The terms and conditions can be found on the homepage. They must be read and confirmed when sending the contact form to be considered accepted. Orders and information from the contact form can be passed on to BEYOND MASSAGE and the partner masseurs.
All treatments by BEYOND MASSAGE are carried out in consultation with the customer, who undertakes to provide the masseurs with truthful information about his state of health and the consequences of the treatment. Disclaimer If consequential damage occurs despite expert use, which is due to the fact that a customer has concealed reasons for exclusion, the masseur is exempt from any liability. The same applies to damage that arises because the customer himself was not aware of a reason for exclusion and the masseur was not aware of it.
The treatment by the masseur is based on the respective level of knowledge. No liability is accepted due to differing opinions on treatment methods.
If the customer causes damage to BEYOND MASSAGE equipment or utensils, the customer undertakes to pay full compensation.
All treatments are subject to confidentiality by the masseur.
Massage time / delay
The massage time also includes the time for changing, making an appointment and billing. The massage time can be between 50 and 55 minutes at 60 minutes. The massage time is reduced for customers who arrive late for an agreed appointment. Customers are asked to be punctual in their own interest.
Cancellation by BEYOND MASSAGE
If the massage cannot be carried out for reasons on the part of BEYOND MASSAGE (e.g. illness of the masseur), BEYOND MASSAGE cannot be held liable for any damages. There is no entitlement to the implementation.
Cancellation by the customer
The costs for agreed appointments that are not kept by the customer are to be borne by the customer, unless the appointments have been canceled in person or by telephone 24 hours in advance. Cancellations via electronic media are only binding once they have been confirmed. If you arrive late for an appointment, the agreed treatment time will be charged in full.
Terms of payment
The price stated on the homepage is paid in cash, card or Twint after the service has been rendered.
Vouchers are valid for 1 year from the date of issue. Vouchers cannot be redeemed for cash.
Health information provided will be treated with the strictest confidentiality. Customer data is treated confidentially and not passed on to third parties.
Applicable Law and Jurisdiction
Swiss law is applicable to all disputes arising from a contract between BEYOND MASSAGE and a customer. Place of jurisdiction is Zürich.
Change of Terms and Conditions
BEYOND MASSAGE reserves the right to adapt and change the terms and conditions at any time. The version of the General Terms and Conditions valid at the time the contract is concluded is decisive. The german version of the terms & conditions is valid